Receptionist Jobs Barrie

Resolution Physiotherapy & IMS Clinic

Medical Receptionist

Job Description 

Are you a personable, outgoing individual looking for an opportunity to be a part of a remarkable health care team? Do you have a passion for helping people recover from injuries? Are you willing to go the extra mile for our clients?

At Resolution Physiotherapy and IMS Clinic, our mission is to get our clients back to the things they love to do and guide them on their journey to recovery. We have an excellent reputation throughout Simcoe County and are proud to have won the Reader’s Choice Award and the Consumers Choice Award for the past 7 years. Our passionate multidisciplinary team includes Physiotherapists, an Orthopaedic Surgeon, Registered Massage Therapists, an Acupuncturist and a Naturopath.

We are looking for a full time Medical Receptionist to join our Client Care Team.

As a member of our Client Care Team, you are passionate about your work and perform with a high level of energy, reliability and pride. Clients and coworkers alike look forward to their interactions with you. You thrive in a fast-paced environment, are organized and comfortable with multi-tasking. You have strong computer skills including Microsoft Office and an ability to learn new software applications quickly. You have a solid command of the English language and excellent communication skills. Your work experience demonstrates success in providing customer service and strong administrative support.

Responsibilities include:

  • Answering telephone calls, greeting clients and visitors upon arrival, and providing excellent customer service for all questions or concerns
  • Coordinating a detailed and accurate intake of information prior to a client’s first visit to the clinic and throughout their treatment plan
  • Assisting clients with completing paperwork at the clinic to ensure success with third party billing
  • Coordinating scheduling of client appointments and maintaining client medical records
  • Completing client billing, billing to extended benefits organizations, and receiving client payments
  • Managing inventory and ordering medical and office supplies
  • Assisting and moving of clients from reception to therapist treatment rooms in a timely fashion and with the goal of helping therapists stay on time
  • Cleaning of beds and therapeutic equipment, and managing linen supply for therapists as needed
  • Providing administrative support to the Office Manager and Clinic Director


  • Experience with in-person and telephone customer service experience, ideally from a medical clinic setting
  • Experience with extended healthcare or MVA billing an asset
  • Strong organizational skills with the ability to work independently and as part of a team

Job Types: Full-time, Permanent

Salary: $17.00-$18.00 per hour


  • Dental care
  • Extended health care
  • On-site gym
  • On-site parking
  • Store discount


  • 8 hour shift
  • Monday to Friday
  • Weekends as needed


  • Customer Service: 1 year (required)


  • English (required)

Work Location: In person

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