Private Jobs In Jaipur For 12th Pass

Nandani Creation Limited (Jaipur Kurti)

Customer Care Executive

Job Description 

Candidate should have excellent command over English language (Verbal & Written), Should have minimum 2years of experience in customer care services.

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutions.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Maintain and review records of items bought, costs, deliveries, product performance, and inventories.
  • To Plan the dispatches of finished goods in coordination with the sales team
  • Ensuring quality packaging to prevent goods from getting damaged in transit.
  • Maintaining MIS Sheets (Tracking sheet, fund planning, cost sheet) for monitoring and planning of shipments and cost respectively.
  • Ask questions to understand customer requirements and grievances.
  • Enter and update customer information in the database.
  • Take and process orders in an accurate manner.
  • Handle grievances to preserve the company’s reputation.
  • Go the “extra mile” to ensure Customer Satisfaction.
  • Keep records of calls and note useful information

Job Type: Full-time

Salary: ₹15,000.00 – ₹22,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • customer care executive: 1 year (Preferred)
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

To apply for this job please visit in.indeed.com.