North Sydney Council Jobs

North Sydney Council

Volunteer Digital Mentor

Job Description 

Monday to Friday – during Library business hours

Stanton Library is a quality customer focused library service located in a beautiful park setting near a busy CBD, close to public transport and recreational facilities. There is currently an exciting opportunity for a motivated Library Assistant to join the supportive team at Stanton Library.

We currently have a volunteer opportunity to assist North Sydney Council in providing technology support to older people as part of the Tech one-on-one training sessions at Stanton Library.

Responsibilities/expectations of this opportunity will include:

  • Greet customers requiring assistance and maintain a friendly and approachable manner.
  • Assist older adults (50+) with simple technology queries in one-on-one sessions.
  • Be punctual and inform staff in advance if unable to attend.
  • Complete the digital mentor training and attend up skilling and development sessions as required.

Essential Criteria

  • Competent use of computers, handheld devices, email and Microsoft software
  • Understanding of the varied functions of the Internet
  • Good customer service, problem-solving and communication skills
  • Confident in communicating with people of diverse backgrounds
  • Ability to be patient and provide instruction in a way that is easy to understand
  • Ability to work independently with a participant

Why volunteer at North Sydney Council?

We’re committed to creating a diverse, inclusive and positive workplace. Our teams are reflective of the communities in which we operate, and we value the unique contribution each member makes to the North Sydney Council. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.

  • Satisfaction in providing a valued and impactful community service
  • Free training and opportunity to gain practical experience
  • Invitation to North Sydney volunteer celebrations

To apply for this job please visit