Job In Thane

Fitterfly Healthtech Pvt. Ltd.

Member Support Executive

Job Description 

Primary Responsibilities:

 Act as the first line of support for solving customer queries

 Make outbound calls to manage customer appointments with the experts

 Refer customer grievances or special requests to designated departments for further investigation

 Follow up to ensure that appropriate actions are taken on customer requests

 Keep records of customer interactions, details of enquiries, and complaints, as well as

actions taken

Eligibility:

 Excellent communication skills in English

 Multiple Languages Preferred

Job Type: Full-time

Salary: ₹133,849.11 – ₹324,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Experience:

  • total work: 1 year (Preferred)

Ability to Commute:

  • Thane, Maharashtra (Preferred)

Ability to Relocate:

  • Thane, Maharashtra: Relocate before starting work (Preferred)

To apply for this job please visit in.indeed.com.