Job In Johannesburg

L'Oreal

Field Account Executive 

Job Description 

To lead and drive the responsible doors’ team to achieve their business objectives.
  • Lead and drive the responsible teams to achieve retail target by delivering
  • outstanding customer service.
  • Execute Business analysis of the responsible area. Identify business opportunities of
  • different doors and drive for actions to maximize selling opportunity.
  • Consolidate customers responses and insights and feedback to brand team
  • members. Initiate actions to drive sales
  • Coordinate with retailers on promotions and events
  • Guarantee brand image. Monitor each door’s quality and merchandising. Suggest
  • any improvements needed to Retail Design team
  • Ensure stock level of different axis is sufficient to achieve sales target.
  • Recruit Counter Managers and monitor new BA integration.
  • Coach, motivate and develop counter/store managers. Take corrective measures
  • to strengthen their performances.
  • Maintain responsible doors’ budget
PROFESSIONAL & TECHNICAL COMPETENCIES
DEVELOP BUSINESS & OPERATIONS
  • Adapts brand distribution strategy
  • Influences retailer /prescriber
  • Manages event & animation
  • Follows-up & controls
  • Ensures compliance
ENHANCE SELLING & CUSTOMER EXPERIENCE
  • Masters brand selling scenarios
  • Focuses on customer service
  • Manages customer relationship
  • Understands Merchandising
FOSTER RETAIL DEVELOPMENT
  • Improves on Mystery Shopping
  • Manages BA/DA staffing & relationship
  • Trains & coaches on selling & service
  • Collaborates across functions
MASTERS RETAIL FUNDAMENTAL
  • Stays up-to-date with market, consumers & competitors
  • Builds on categories Shopper insight
  • Leverages Business Drivers
  • Pursues Financial optimization
  • Optimizes assortment & stocks
ROLE REQUIREMENTS
  • Matric/Grade 12
  • 5 years sales management and field management experience.
  • Experienced People Manager – Min 5 years
We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital status, medical condition or disability. We adhere to all local Labour Relations legislation.

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