Hospitality Jobs Brisbane

Brisbane Private Hospital

Administration Team Leader

Job Description 

  • Permanent full time opportunity
  • Staff discounted meals and parking
  • $33.60/hr plus super

Are you looking for a challenging yet rewarding position with an organisation that allows you to be a part of something bigger?

About the role

An exciting full time position has become available for an Administration Team Leader to assist the Administration Manager to oversee the clerical staff at Brisbane Private Hospital.

This role requires a hands on approach to all areas of responsibility, with a significant supervisory component. You will lead from the front demonstrating your exceptional customer service skills.

As the Administration Team Leader your responsibilities will include:

  • Oversee hospital administration function in areas such as:
  • Front Reception, Pre-admissions, Theatre & Day Surgery admissions, discharge of patients, Ward Clerks
  • Financial consent management including private health funding eligibility, patient accounts, billings, debtor’s collection and accounts payable
  • Manage rosters, staffing and supervision of staff, assist Administration Manager with ongoing staff development including appraisals
  • Perform process review and ongoing change management where required
  • Assist Patient Administration Manager in maximising team performance through achieving team & hospital KPIs.
  • Handle enquiries and resolve complaints
  • Maintain accurate documentation of patient records via Webpas
  • Utilise MS Office applications to manage correspondence and conduct reports

Selection Criteria:

  • Previous experience working within health care
  • Demonstrated people leadership and supervisory skills
  • Established planning and organizational skills
  • Well-developed problem solving and conflict resolution skills
  • Self-directed and motivated with the ability to effectively plan and prioritise
  • Experience in managing/undertaking switchboard functions
  • Well-developed professional communication skills (written and spoken)

About Us

Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation – no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

  • Flexibility to work across one or multiple hospitals across our network.
  • Discounted health insurance
  • Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

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