Flipkart Jobs In Bangalore

Flipkart

Manager 

Job Description 

Location – Bangalore

Last Mile Reliability: Last Mile team is responsible for delivering shipments to customers. One of the key attributes of the team is to ensure best in class customer experience by delivering highly reliable service at the best speed. The Last Mile central is a highly talented pool of problem solvers and design thinkers. The team is on a mission to bring the best and the most efficient ways of working for Ekart Supply Chain. Being on top of all the supply chain issues and solving it on the go to minimize any adverse impact is a mission critical goal for this team. Design thinking competency is equally close to this team in order to create long term solutions for recurring supply chain problems.

Role

  • Metrics oriented – Track and drive continuous improvement across all defined Goals/KPIs/Metrics for GTNL (Grocery through Non Large Supply Chain) and Speed Charter
  • Will be responsible for reliability of GTNL and Speed Charters
  • Design Thinking & Problem Solving – Drive Projects along with Design & Product for Long term solves
  • Process setup – Streamline process across all assets/stakeholders for issues impacting metrics
  • Stakeholder management – Need to work with multiple stakeholders including Operations, Planning, Tech, Analytics, Product and Control Tower for alignment & smooth execution GTNL, D0 and D1 Speed charters
  • Analytical ability – Need to have an analytic bent of mind, who can get into depth of issues though numbers. Gather and analyse data to arrive at actionable insights
  • Customer Centric – Maintaining great customer experience through product and process improvements
  • Handle the loss charter for grocery to ensure circular flow of supply chain shipments and totes

Mandatory Skills

  • Excellent communication
  • Stakeholder management
  • Microsoft Excel
  • 4 years of relevant experience in operations

Desirable Skills

  • Problem Solving and Knowledge of data analytics tools
  • Ability to work with spreadsheets and R for doing daily activities and analysis
  • Experience in E-commerce industry preferred
  • MBA in Operations or Supply Chain preferred
  • Operational knowledge of Logistics/Warehousing/Manufacturing
  • Exposure to business processes Lean/Six Sigma/5S etc.

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