City Of Johannesburg Vacancies 2023


Client Liaison Officer

Job Description 

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Client Liaison Officer. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for developing and implementing customer retention strategies and programs that will identify and retain core VIP customers, grow the VIP customer base, increase the betting activities of VIP customers and strengthen the company brand in order to drive revenue targets.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

  • Betting experience
  • 1-2 years’ management experience
  • Valid drivers license

A Bonus To Have:

  • A Diploma or Degree in a related field.

What You’ll Do For The Brand:

  • Identify core VIP customers/punters based on a set of criteria across racing, soccer and other sports betting.
  • To retain and strive to increase betting activity of a group of select VIP customers/punters through providing customer relationship and recognition interventions appropriate to the relevant customer profile with regards to racing, soccer and other sports.
  • Increase the customer base to grow the group of VIP punters.
  • Actively create relationships with select punters and coordinate events relevant to customer profile (type of punter and betting type).
  • Accompanying punters to ensure a high level of personal attention whilst upholding the Hollywood brand.
  • Measure the results of these strategies and report on the value add and return on investment.
  • Meet financial targets and growth targets regarding VIP customer/punter betting activities and customer growth.
  • Any other related duties that might be required.

What You’ll Bring To The Team:

  • Demonstrate strong interpersonal skills.
  • Good business acumen and high ethical work standards.
  • Demonstrates a high level of accountability
  • Ability to build and maintain strong relationships.
  • Ability to produce good quality results timeously.

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