Call Centre Jobs Brampton

Laserbody MD

Call Centre Supervisor

Job Description 

Come GROW with US!

Laserbody MD is the leader in cosmetic dermatology & wellness with award-winning clinics across the GTA. Learn more by visiting – LaserbodyMD.ca

We’re not your typical medical spa, we are an ethical medical group that values our patients and team members and strive to live by our company values. Perks include health benefits and professional development.

PRIMARY DUTIES

As Inbound Sales Supervisor you will:

·Have a talent for sales

·Have a passion for making people look and feel better

.Providing leadership to call agents

.Onboarding and training new customer care agents as needed

.Ensuring adherence to regulations for call centre management and operations

· Effectively communicate technical information, both verbal and written

. Drive to exceed targets such as weekly and monthly quotas

· Maintain a level-headed approach under pressure

· Provide excellent customer service to all stakeholders

· Manage and communicate system updates

· Involve stakeholders throughout the process to keep them abreast of new developments

.Excellent interpersonal and communication skills (both written and verbal)

.Creative thinking and problem-solving ability

.Polite and professional demeanour

.Result-oriented

.Previous experience in a managerial role

.Data entry skills

.Coaching and training abilities

.Quick decision-maker

.Ability to multitask

Job Type: Full-time

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site gym
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care
  • Wellness program

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Supplemental pay types:

  • Bonus pay
  • Commission pay

Application question(s):

  • What is your salary expectation?

Work Location: In person

To apply for this job please visit ca.indeed.com.